Refund policy

ELYSSARA offer a 30-Day Money-Back Guarantee. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • Items must be unused and in original condition

  • The return request must be made within 30 days of delivery

  • Proof of purchase is required

Once your return is approved, refunds will be issued to the original payment method within 5–10 business days.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.